Cookie Policy
1) Introduction
Connect Research (the “Site”) uses cookies and similar technologies to operate the Site, keep it secure, and improve performance. This Cookie Policy explains what cookies are, how we use them, and the choices available to you.
This Cookie Policy should be read together with our Privacy Policy, which explains how we process personal information.
2) What Are Cookies?
Session cookies (deleted when you close your browser), or
Persistent cookies (remain until they expire or you delete them).
Cookies may be set by us (first-party cookies) or by service providers we use (third-party cookies).
3) Cookies We Use
We use the following categories of cookies:
A) Essential Cookies (Strictly Necessary)
These cookies are required for the Site to function and cannot be switched off in our systems. They are used for: account login and session management, security and fraud prevention, load balancing and core Site functionality.
Without these cookies, key parts of the Site may not work (for example, staying logged in or completing secure transactions).
B) Functional Cookies (Preferences)
These cookies remember your selections and preferences (for example, language or display settings) to improve your experience. If you disable these cookies, certain preferences may reset.
C) Analytics Cookies (Site Measurement)
These cookies help us understand how visitors use the Site so we can improve performance and user experience. Analytics cookies typically collect information such as page visits, navigation patterns, and error events. We use analytics in a way intended to support internal measurement and Site improvement.
Where required by law, analytics cookies will be set only after you provide consent through our cookie controls (if available) or other lawful mechanisms.
4) Third-Party Cookies
Some cookies may be set by third-party providers we use to deliver Site functions:
Payment Processing (Stripe)
If you engage paid services or make a payment, our payment provider (Stripe) may set cookies needed for payment processing and security (including fraud detection). These cookies are used to enable payments and protect transactions.
Analytics (Jetpack / Automattic)
We may use Jetpack by Automattic for Site analytics and performance measurement. Jetpack may set cookies to help generate aggregated statistics and improve reliability.
No advertising cookies: We do not use third-party advertising networks or marketing targeting cookies on the Site (unless we state otherwise in an updated policy).
5) Managing Cookies and Your Choices
You can control cookies in the following ways:
A) Browser Settings
Most browsers let you block or delete cookies. You can also configure your browser to notify you when cookies are set. If you block essential cookies, the Site may not function properly (e.g., login may fail).
B) Cookie Controls on the Site (If Available)
If we provide a cookie banner or preference center, you can manage your preferences there. Where required by law, non-essential cookies (such as analytics) will be set only after you make a choice.
6) Do Not Track (DNT)
7) Changes to This Cookie Policy
8) Contact Us
If you have questions about this Cookie Policy or our use of cookies, contact us at:contact-us@connectresearch.ca
By using the Site, you acknowledge you have read and understood this Cookie Policy.